Our Values.

Murrays has been Australia’s leading ground transport specialist for over 50 years. The following principles have guided our commitment to providing the highest quality transport solutions for our customers. 

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Safety

The safety of our passengers is our number one priority at all times. We have invested in active safety technology across a range of Murrays Coaches with engineering features such as electronic braking systems, air suspension and stability control.

Each Murrays vehicle has an In Vehicle Monitoring System that records coach safety compliance on the road in real time.

Strict safety management policies make sure that we maintain our impeccable safety record.

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  • Murrays is fully accredited and insured
  • Daily breath testing of all drivers
  • Regular, random drug and alcohol testing of all staff
  • Compliance with Government regulations
  • Strict monitoring of drivers in accordance with Murrays fatigue management policies
  • Daily assessment of all vehicles by in-house mechanics and engineers
  • Fully licensed and accredited professional drivers

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Service

With over 52 years of experience, you can be assured that our commitment to providing exceptional customer service and high quality transport solutions is second to none. We take a great deal of pride in the standard of customer service that we provide.

You can expect that your transport requirements will be met with the utmost professionalism, efficiency and reliability. From your first conversation with our experienced and professional team, to your experience travelling on board our luxurious fleet of vehicles, you can be assured that Murrays will exceed all of your expectations.

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Our Drivers

At Murrays, we are extremely proud of our team of professional drivers. We guarantee that whether your driver is doing an airport transfer, a one day sightseeing excursion or an extended tour, they will provide the best quality service to your group.

Sales and Logistic Consultants

Our experienced sales and logistics team members will develop a personal transport plan for you ensuring that it meets your transport requirements.

You will find their friendly, helpful attitude, as well as their knowledge and advice invaluable.

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Quality

Murrays provides Australia's finest fleet of luxury coaches, buses and limousines.

Each luxury coach has been custom designed and fitted with high quality features to ensure your safety and comfort. Features include airline type reclining seats, USB charging ports, air conditioning and large panoramic windows. Our standard coach fleet offers comfortable, safe and reliable transport when luxury just isn’t necessary.

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Every vehicle in the fleet is strictly maintained by our own engineers and mechanics, in our own workshops. Quality control and safety are regularly monitored by a sophisticated computer maintenance system and In Vehicle Monitoring Systems.

The fleet is comprised of modern coaches in various sizes that are available for hire to go anywhere, anytime. We have depots in Sydney, Canberra, Melbourne, Brisbane, Toowoomba and Chinchilla. Whatever your group requirements, you can be assured that Murrays will provide uncompromising quality and service. Wheelchair facilities, baby seats and luggage trailers are available on selected vehicles.

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Reliability

Murrays has a national operations network of control centres that provide logistical and operational management for all ground transport movements across Australia. Murrays Control Centres are located in major cities to provide local expertise and operational support for all states and territories.

The National Logistics Control Centre operates 24 hours a day, 7 days a week and monitors for quality control every Murrays booking, every day.

With state of the art technology and highly skilled personnel, the National Control Centre ensures that every coach arrives to its destination on time. Murrays utilizes sophisticated logistics technology including In Vehicle Monitoring Systems, GPS satellite tracking, and direct access to a range of critical, real-time databases, including airport terminal and flight information, weather conditions and live video monitoring from road and traffic authorities, throughout Australia.

 

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  • A national network of control centres operating 24 hours a day, 7 days a week. 
  • Real-time connection to airport information and road and traffic authorities' cameras throughout Australia.
  • Maintain a comprehensive database of all vehicles, drivers and pick-up and set-down locations throughout Australia
  • Constant monitoring and tracking of vehicles for the duration of each job
  • Sophisticated logistics technology including In Vehicle Monitoring Systems, GPS, Voice, GPRS, SMS and broadcast systems.